Returns & Refunds policy

Our return and exchange policy allows you to initiate free returns within 14 days of receiving your purchase. Please note that as the buyer, you will be responsible for covering the shipping costs associated with returning the item, unless the issue was caused by the delivery company (e.g., damaged package, wrong item delivered, etc.). Additionally, if the item is not returned in its original condition, you may incur a reduction in the value of your refund. We encourage you to ensure that all items are securely packaged and sent back in the same condition as they were received to facilitate a smooth return process. If you have any questions or need assistance with your return, feel free to reach out to our customer service team. Your satisfaction is important to us!

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

• The goods were purchased in the last 14 days

• The goods are in the original packaging

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us.

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail colorfuldream.usa@gmail.com